Your guide to carpets, vinyl, timber and hybrid floors
Choosing the right flooring can change the entire feel of your home. At Burrows Carpets & Floors, we’ve helped Canberra homes and businesses find the perfect fit for over six decades.
This page covers everything people ask us most – from carpet care to hybrid flooring tips and installation timelines. Take a look below to find quick, honest answers about flooring, carpets and more.
Ready to start your flooring project?
Book a free in-home measure and quote with Burrows Carpets & Floors. We’ll help you choose the right product, colour and finish for your space.
FAQ’s
Flooring types and options
What kinds of flooring do you offer?
We supply and install a wide range of flooring products in Canberra, including carpets, vinyl flooring, hybrid flooring, timber flooring, and laminate flooring. Each option comes in different styles, colours and textures to match any home or commercial space.
What is hybrid flooring?
Hybrid flooring combines the waterproof features of vinyl with the look and strength of timber. It’s perfect for busy households, kitchens, and even commercial areas. It’s durable, easy to clean and handles Canberra’s temperature changes well.
What’s the difference between laminate and vinyl flooring?
Laminate flooring has a wood-based core and a protective top layer, giving a realistic timber look. Vinyl flooring is made from synthetic materials, fully waterproof and softer underfoot. Laminate suits dry areas like living rooms and bedrooms, while vinyl works well in kitchens, bathrooms or offices.
Do you sell Godfrey Hirst carpets?
Yes, we are proud to stock a range of Godfrey Hirst carpets, known for their durability, stain resistance and modern designs. You can view these options in our Canberra showroom.
Do you have eco-friendly flooring options?
We offer several sustainable options including bamboo, cork and products made from recycled materials. These floors are stylish, long-lasting and a great choice for anyone conscious of environmental impact.
Do you offer eco-friendly or sustainable options?
Yes, we offer a range of eco-friendly flooring solutions, including bamboo, cork, and floors made from recycled materials. We care about the environment and strive to provide environmentally responsible options for our clients.
Can you help me choose the right flooring for my home or business?
Yes. Our team will help you compare options based on your lifestyle, design style and budget. We’ll talk you through the pros and cons of each flooring type so you can make an informed decision.
Quotes, pricing and installation
How can I get a free measure and quote?
Simply contact us by phone or fill in our online form to book a free measure and quote. We can also arrange after-hours or weekend visits if weekdays don’t suit you.
Do you install flooring or just supply it?
How long does installation usually take?
Installation time varies by floor type and room size. Most single-room jobs take up to four hours, while larger projects or multiple rooms may require a day or two. We’ll confirm timing during your quote.
Do you move furniture before installation?
Can you install flooring over existing tiles or floors?
In many cases yes, especially with hybrid or vinyl flooring. We’ll inspect the existing surface during your free measure to see what preparation is needed for a smooth, long-lasting result.
Do you provide flooring for both homes and businesses?
Yes. We work with homeowners, builders, renovators and commercial clients across Canberra, providing flooring that suits both residential and high-traffic spaces.
Do I need to measure my own carpet before getting a quote?
What areas in Canberra do you service?
We provide carpet supply and installation across Canberra. Our service areas currently include:
- Belconnen
- Gungahlin
- Woden Valley
- Tuggeranong
- Weston Creek
If your suburb is nearby, feel free to contact us, we also service surrounding areas.
Maintenance and care
How do I clean and maintain my flooring?
- Carpet: Vacuum regularly and have it professionally cleaned every year or two.
- Timber or laminate: Avoid excess moisture and clean with a damp (not wet) mop.
- Vinyl or hybrid: Sweep or vacuum often and use gentle floor cleaners.
We’ll provide care instructions when we install your new flooring.
What if my floor gets damaged?
If you notice any issues, contact us straight away. Many products allow for easy plank replacement, and we can inspect and repair damage depending on the cause.
How long will my flooring last?
With proper care, most flooring lasts 15-25 years or more. Hybrid and vinyl floors are particularly durable, while high-quality carpets retain their look and feel for many years when cleaned regularly.
Visiting our showroom and viewing samples
Can I see flooring samples before I buy?
Yes. You can visit our Canberra showroom at 3/2 Isa Street, Fyshwick to see and touch a wide range of flooring options. We also have sample boards that can be taken to your home for easier colour matching.
Do you offer design advice in the showroom?
Absolutely. Our staff can help you match colours, textures and finishes to your interior style. Bring photos or paint samples and we’ll find flooring that fits perfectly.
Can I order flooring online?
We recommend visiting or calling us so you can see the product quality first-hand and receive personalised advice. Once you choose your flooring, we’ll arrange supply and installation quickly.
Extra common questions
Can you help with stairs or small areas?
Yes. We regularly install carpets, vinyl and hybrid flooring on staircases, hallways and smaller areas.
Do you remove old flooring?
Yes, we can safely remove your old carpet, vinyl or timber floor before installation. Disposal can also be arranged.
Can flooring help with insulation or noise reduction?
Yes. Carpet is great for warmth and sound insulation, while some hybrid and vinyl floors have acoustic underlays that reduce noise between levels.
Do you handle insurance claims for flooring replacement?
